Delivery and Returns

Manufacturing time. (this is not inclusive of freight time)

Samples Same or next business days
Rollers 10-15 Business days
Timber Venetians 10-15 Business days
Romans 10-15 Business days
Panel Glides 10-15 Business days
Verticals 10-15 Business days
Aluminium Venetians 10-15 Business days
Pelmets 3-6 Weeks
Curtains 3-6 Weeks
Shutters 6-10 Weeks usually however due to COVID-19 (10-13 weeks)
These times can alter through busy periods. You can always track your order by putting it in our Track Order page.

Freight Cost

We offer a flat fee of $35 for all products excluding plantation shutters.

Plantation Shutters freight costs vary and will be calculated at the checkout due to them being a volumetric product.

Freight Times

This depends entirely on your location. We ask all our clients to wait at least 7 business days.

Multiple Products

If you order multiple products we may hold onto the order until the final product is complete. However if production is busy we may ship some products separately

Freight Damage and Missing Parts

Once your order arrives at the premises, please check the boxes carefully. If the boxes arrive damaged, please do not open the items, as we may ask for you to send photos and send the products back for us to inspect. All this would be ideal if completed in 24 hours. We must be notified as we will need to claim our freight insurance so, please call or email as soon as possible.

Discontinued and Back ordered Items

In some cases, after an order has been placed fabrics can discontinue or be put on back order. We try to alert you immediately if this does occur and update our options.
Shopping Cart